Palo Alto Mercedes Service
Mercedes-Benz builds cars to be luxurious, to perform and to last. At Dave's Auto Repair, we offer service and repairs that will keep your warranty valid, and follow the Mercedes-Benz mantra — Quality, Luxury, Performance. We also add into that formula honesty, integrity, and value. We are a top Mercedes-Benz repair shop.
Quality — It's in our blood
Dave's auto repair journey began in 1997 and grew into what is now a Palo Alto Mercedes Service center. What customers should expect are certified repair technicians with a focus on customer care and vehicle standards. Dave's Auto Repair holds the following certifications:
- ASE Certified Technicians
- BOSCH certification
- BBB Accredited Business
- ASCCA member
Quality is measured by customer loyalty. Bring your Mercedes to Dave's Auto Repair and you will likely bump into customers that have been happy with the Dave's experience since the shop opened. Long-term positive relationships are the core of Dave's success. Those relationships are forged by maintaining quality services, factory grade repairs, and fair pricing. That is where Dave's Auto Repair's integrity comes into the picture. It is how you treat people that matters. You can provide the best auto repair service in the world, but if customers are not treated with respect, both in person or on the phone, then your business suffers.
Integrity — We go beyond Mercedes-Benz Quality
We start with a high standard of customer service and from there we add in factory grade services. We also add integrity into every single transaction we perform. Expect a written estimate with a full explanation of what the estimate entails. We talk to you using plain everyday language so that you understand what is wrong with your vehicle, what the options are for repair, and what the costs are. We want each of our customers to be fully informed so that the decisions they make about repairs or service for their Mercedes is something they feel good about having done.
Community Connection — It Drives our Business
We start with respect and we add in community concerns. We are a green shop and we continue to look for ways to improve our impact on the environment by finding ways to reduce our carbon footprint. We offer our customers the option to use EcoPower engine oil. We recycle automotive fluids and we take pride in the fact that we not only work on gas and diesel engines but hybrid and electric vehicles too.
We work on domestic and foreign vehicles, such as Mercedes-Benz, Audi, Lexus, Toyota, Volvo and more. We work on all brands of domestic vehicles including Ford, GMC, Jeep, and Chrysler models.
Check out our website for specials or to use our online appointment setting tool. You can also call us at (650) 376-6077. We are conveniently located in Palo Alto just off the Bayshore Freeway at 803 E Charleston Road. Give us a call or bring your vehicle by. Either way, expect to be treated fairly.